AI QUALITY OPERATIONS / AGENT EVALUATION

AI Agent Evaluation Services

Turn uncertain agent behavior into a reviewable evidence set. We define the questions that matter, calibrate a human rubric, and give product teams a prioritised view of where an agent loses reliability.

WHAT YOU LEAVE WITH

  • A calibrated scoring rubric
  • A review-ready evaluation set
  • A prioritised error taxonomy
  • Release evidence for product decisions

HOW THE WORK MOVES

  1. Choose the workflows, intents, and risk boundaries to review.
  2. Align reviewers on examples and scoring definitions.
  3. Evaluate an agreed sample and measure agreement.
  4. Hand over failure patterns with practical next actions.

START SMALL. LEARN FAST.

Bring one difficult workflow.

We will return with a practical pilot shape—not a generic staffing proposal.

Scope a two-week pilot